emotions

August 16, 2017

You don’t have a client, until he buys

When you are in Sales field, you get used to the fact that everything is unpredictable and there is no move more important or urgent than the other. It’s difficult to make a decision when we are in doubt about what we really wish for or when we are afraid of the consequences that will follow. Even when the need for a certain product is obvious, the satisfaction that we might get in the end, won’t make the decision any easier. This is exactly how a client feels, no matter when you meet him and no matter what product you’re […]
August 7, 2017
Emotions make customers buy

Emotions make customers buy

If a robot would call you to sell you a product that you need, would you be interested in listening what it has to say? Most surely not. This is why Sales requires emotions! Always, there must be a connection between the client and the sales agent. Think of it like a simple math equation: Emotion + Connection = Sale. It is in our nature to exchange emotions, based on this, we build perceptions and then, we take decisions. In sales, to understand the client’s need from the very beginning is not an easy thing, but it is mandatory to […]
July 17, 2017

I want and I do

The way we talk with ourselves and the pattern after which we build our inner speech shows our vision about reality. What we believe and what we use to say about us brings us closer to success or, on the contrary, holds us down. In communication, language is the mirror of our inner behavior, where the habit and the preference of using certain words, bring to others attention how we plan to act or position ourselves. Even if we try to hide our emotions, the words that we use in our speech reveal our true feelings. Let’s take the example […]
April 10, 2017
Start by investing in you

Start by investing in you

Everywhere we see classes, workshops and a lot of professional literature that promote the concept of personal development. The palette is so vast and generous that the question arises – what does this theory actually mean and how to choose wisely for my personal development? A drawing class and a psychology one can complete each other, but does meditation work with an improvisation class? The concept of personal development comes from psychology and it describes a transformational process that a future therapist has to follow in order to get rid of all the trauma, frustrations and personal misunderstandings that can […]